Refund policy
Refunds are issued to the original payment method once a return is received and inspected.
Timing
Returns are inspected within two working days of arrival. Refunds are then issued within 5–7 working days, depending on your bank.
Partial refunds
Where a piece is returned worn, altered or without its tags, we may issue a partial refund reflecting its condition. We will always explain the amount before issuing it.
Cancellations
Orders cancelled before dispatch are refunded in full. Rentals cancelled more than seven days before the event are refunded in full; later cancellations are credited at 50%.
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